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Refund Policy

Effective Date: July 5, 2025

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At Cincinnati Culture Collective, we handle all refund requests on a case-by-case basis. We understand that circumstances may arise, and we are committed to working with you to find a reasonable resolution.

How to Request a Refund

To request a refund, please email us directly at: cincyculturefest@gmail.com

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In your email, include:

  • Your full name

  • The reason for your request

  • Any relevant event or transaction details (e.g., date, order number, item/service name)

Important Notes

  • Refunds are not guaranteed and will be issued at our discretion.

  • We review each request individually to ensure fairness and clarity.

  • We aim to respond to all refund inquiries within 5–7 business days.

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